Privacy Policy – Bugeen

Bugeen is committed to protecting your privacy when you visit or shop at https://bugeen.com. 

  1. Information We Collect

    • Personal Data: Name, email, shipping address, phone number, payment details when you place an order

    • Technical Data: IP address, browser type, device information, cookies, browsing history

    • User-Provided Content: Any images or instructions you upload for custom products (including EXIF metadata) 

  2. How We Use Your Information

    • To process orders, send confirmations and updates, and provide support

    • To improve our site, products, and your shopping experience

    • To send marketing emails if you opt in (you may unsubscribe at any time) 

  3. Cookies & Tracking

    • We use cookies to remember preferences, keep you signed in, and analyze site traffic (Google Analytics, Facebook Pixel, etc.)

    • You can disable cookies in your browser settings, but some features may not function properly.

  4. Embedded Third-Party Content

    • Our pages may include videos, images, or articles from third-party sites (e.g., YouTube, Instagram). Those providers may collect data if you interact while logged in to their services. 

  5. Sharing with Third Parties

    • We do not sell or rent your personal information. We share data only with:

      • Shipping carriers

      • Payment processors

      • Analytics and marketing platforms

      • Legal authorities when required by law 

  6. Data Retention & Security

    • We retain order records indefinitely (or until you request deletion) for legal and accounting purposes

    • Payment information is encrypted and processed through a secure gateway

    • We use industry-standard security measures (SSL, encrypted servers) to protect your data 

  7. Your Rights

    • You may request access to, correction of, or deletion of your personal data

    • To make a request, email support@bugeen.com; we will respond within 7 business days. 

  8. Policy Updates

    • We may update this Policy at any time. Changes take effect when posted. 

  9. Contact

    • Email: support@bugeen.com

    • Address: 5056 NW 74th Ave, Miami, FL 33166, United States

    • Business Hours: Monday–Friday, 9 AM–5 PM EST