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Welcome to Bugeen Store! Working Hours: Monday – Friday (excluding holidays) Shipping Address: 5056 NW 74th Ave, Miami, FL 33166 United States Flat Rate Shipping: At Bugeen, you can order as many items as you’d like, and you’ll never pay more than the flat shipping rate. Shipping Costs: Within the US: $4.99 International Shipping: $12.99 Important Notice: Time to receive goods = Production Time + Delivery Time Production Time: This can vary depending on the complexity of the product. For most items, production typically takes 1–3 business days. Delivery Times: Domestic (US): 5–7 business days International: 10–15 business days Delayed Deliveries: Although we strive to ship orders on time, delays can occasionally occur due to the following reasons: Incorrect or incomplete address information (missing apartment numbers, building, floor, or unit) Severe weather conditions International customs processing If your order arrives later than expected, feel free to reach out to us at [email protected]. We aim to resolve any delivery issues within 1–3 business days. Track Your Order: Once your order has been shipped, you will receive a tracking number via email. Shipping Questions: If you have any questions regarding our shipping policy, don’t hesitate to contact us at [email protected]. Thank you for shopping with Bugeen! We appreciate your business